Define the trigger
Every process starts because something happened—a signed contract, a status change in a tool, or a specific date. Define this start condition clearly so the team knows exactly when to begin.
Steps as stations
Define each step with clear inputs, operations, outputs, and destinations. This gives the operator everything they need to execute. Break down vague instructions like "handle request" into clear actions.
Publish for momentum
Publish the process as soon as an operator can execute it without a meeting. Document the standard path first, and add exceptions as the team uses it.