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Getting started

Connect actions to roles and systems

Establish clear accountability and locate the work.

The foundational rule

Every action needs a role to own it and a system where it happens. An action without a role has no accountability. An action without a system is disconnected.

Executable commands

Write actions as simple commands: reconcile invoice, send email, create folder. Active verbs clarify expectations and make automation easier later.

Handoff validation

Make sure every action produces a clear output with a destination. If the output has nowhere to go, the process stops and breaks.