The single source of truth
Your workspace holds the map of your operations. It connects the roles, processes, systems, and actions that define how the business runs. If teams share customers, systems, and handoffs, keep them in one workspace to prevent confusion.
Before capturing work
Do not try to map the whole company at once. Start with one workflow that causes questions, errors, or constant interruptions. Gather the videos, checklists, and notes that already exist.
The initial draft
Set up the workspace and add the core roles and systems that touch your bottleneck workflow. Focus on immediate utility, not perfection. The map will grow and improve as you connect more work.